Program Information: Financial and Housing Stability (formerly Money Management)

DOWNLOAD Financial and Housing Stability’s Referral Form

Email referral form to: or fax to: 512.459.6436

Representative Payee
  • Manage Social Security Benefits on behalf of seniors and adults with disabilities.
  • Family Eldercare serves as an Organizational Representative Payee appointed by the Social Security Administration or the Office of Personal Management to receive benefit payments for individuals who lack the capability to manage their benefits.
  • Services include establishing a bank account within Social Security guidelines, developing a budget, payment of monthly bills, advocating and negotiating on behalf of the individual; make referrals for services or resources, apply for all local and governmental benefits and entitlements, and Social Security annual report.
  • The Social Security Administration and an independent third party monitor who reviews all accounts monthly monitors this service to ensure accountability.
  • Social Security sets the service fee for representative payee services.
Bill Payer
  • Assist seniors and adults with disabilities to manage their finances.
  • Voluntary program where individuals remain in control of their benefits, while we provide support and guidance to help pay their bills and live within a budget.
    • Bill Payer Assistance secures financial interests and keeps a watchful eye out for financial exploitation or self-neglect.
    • Services include assistance with reading and sorting mail, establishing a budget, writing checks for the individual to sign, balancing checkbook, apply for all local and governmental benefits and entitlements and most importantly making sure bills are paid in a timely manner.
    • A service fee is assessed for individuals earning more than 200% of the Federal Poverty Level.
VA Fiduciary
  • Manage Veteran Affairs benefits for veterans who receive service connected disability benefits or pension.
  • Family Eldercare is an approved Federal Fiduciary.
  • Services must be appointed by the Veterans Affairs.
  • The Veterans Affairs determines the monthly service fee assessed.


Rapid Rehousing
  • Family Eldercare’s Financial and Housing Stability provides rapid rehousing to seniors, veterans and individuals living on a fixed income.
  • These groups experience severe housing barriers, cost burdens and chronic homelessness.
  • We work collaboratively with local leaders to eliminate barriers, locate housing, and provide case management and financial assistance for safe, stable housing.
  • Services include assistance with locating housing, negotiating agreements with housing providers to remove barriers and offer reasonable rents, case management with supportive services (including applying for or maintaining benefits), and tenant-based rental assistance.
  • Clients must be referred through the Coordinated Entry process (see for details on this process)


Click the “Contact” button below, or reach out to our Financial and Housing Stability:


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DOWNLOAD Bill Paying Brochure
DOWNLOAD Representative Payee and VA Fiduciary Services Brochure

*Services provided in Travis and Williamson Counties
Support for this program also provided by: