Open Positions at Family Eldercare

Guardianship Care Manager

Updated: February 2, 2017

Hourly Range: TBD

Job Summary:

Responsible for developing, assessing, facilitating, and monitoring all components of assigned caseloads of incapacitated adults receiving Guardianship services. Decision making and advocacy are primary services.

Duties and Responsibilities:

  • Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect, and exploitation.
  • Establish and maintain client charts and electronic records.
  • Establish, monitor, and revise client care plans.
  • Make appropriate referrals for services needed to support client.
  • Conduct monthly monitoring visits in the home, day habilitation, or medical settings.
  • Provide guardianship services with continuing assessment of wards to ensure that our wards live in a safe environment, enjoying an optimal quality of life.
  • Work in collaboration with estate services in the establishment of budgets, bank accounts, and other services required to manage finances and provide for basic needs.
  • Participate in on-call rotation.
  • Supervise volunteers in establishing and maintaining a supportive relationship with ward, along with effective monitoring and advocacy.
  • All other duties as assigned.

Needed Attributes:

Ability to:

  • learn and demonstrate knowledge of involved Court systems.
  • qualify, test, and maintain status as a Texas Certified Guardian.
  • perform assessments and make appropriate referrals.
  • create and implement service plans.
  • develop clients’ budgets and maintain financial records according to standards.
  • identify and recommend appropriate interventions.
  • have knowledge of community services, resources, entitlements, and how to access them.
  • basic knowledge of Medicare and Medicaid, SSA, SSDI, SSI, VA, and related entitlement programs.
  • work with Microsoft Office products.
  • develop productive and supportive relationships with clients and volunteers.

Skills and Educational Requirements:

Required: Bachelor’s Degree in Human Services or related field; 2 years of Care Management experience in direct client services, case management, and using resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation; Basic level skills on Microsoft Office Suite; Must undergo a National Criminal History check as part of the process for provisional guardianship certification.

Preferred: Master’s Degree in Human Services or related field and 3 years Care Management experience in direct client services, case management, and using resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation; Basic level skills on Microsoft.

Physical Requirements:

  • Work duties occur both in an office setting and off-site (i.e. court, clients’ homes, hospitals, psychiatric facilities, long-term care facilities, etc.) conducting duties related to guardianship services.
  • Requires frequent home visits to see clients.
  • A significant amount of time is spent on the computer.
  • Requires a significant amount of face-to-face interaction and phone contact with program staff, clients, volunteers, and outside professionals in regard to management of caseload.
  • May occasionally involve physical tasks related to assistance to clients with care plan goals.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Qualified applicants are invited to email their cover letter, resume, and compensation expectations to Human Resources at [email protected] or mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.

Click HERE to learn more about Family Eldercare’s Guardianship Program.


Join the Family Eldercare Staff

Additional direct service and administrative positions available include: AmeriCorps position available. See below for posting

AmeriCorps Positions – 1 Position still open

Did you know that Family Eldercare hosts two (2) full time AmeriCorps members through the Keep Austin Housed Americorps program? We still have one (1) position open.

AmeriCorps members work directly with our clients to access critical community resources and become self-sufficient. If you are interested in working with out agency, or one of nine others in Austin, check out AmeriCorps Facebook page, check out this short video, and fill out an application!