Open Career Positions at Family Eldercare

Experienced professionals who reside in the Austin ares (NO relocation assistance) and share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send resumes to:

Human Resources at [email protected] or

Mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.

Guardianship Assistant – Guardianship Program

Posted: September 13, 2017
Job Summary:

The Guardianship Assistant provides support to the Guardianship Program.

Duties and Responsibilities:

Database Management:

  • Update and maintain accurate data in ACCESS, entering referrals and changes in a timely manner
  • Collect client demographic data to meet contractual and programmatic requirements Compliance Support:
  • Perform notification research as Chapter 1151.056 Guardian’s Duty to Inform Certain Relatives about Ward’s Health & Residence; update spreadsheet with contact attempts and results
  • Mail notification letters
  • Coordinate receipt of trust fund statements from providers. Log document received, scan and file in client electronic chart, file hard copy, and notify Care Manager that most current statement is available for review
  • Maintain Annual Report spreadsheet, providing notification to Care Managers and updating with data as received

Administrative Support:

  • Triage daily mail for client invoices and Medicaid notices
  • Reconcile Guardianship Program credit card statements
  • Order, maintain, and reconcile Guardianship Program gas cards
  • Provide clerical admin support to Care Managers, to include, but not limited to, organizing mail, sorting and pulling bills, initial scanning of EOB’s
  • Order Bus Passes
  • Provide clerical admin support to Assets, to include, but limited to, scanning financial docs, property and other asset paperwork, and organizing mail, sorting checks
  • Provide admin support to Payables set times per month to include pulling and prep of checks, organize for distribution, monitor stock and stamp supplies
  • Manage and update Estate Services Spreadsheet Client Contact:
  • Provide transportation assistance to Care Managers for client physician appointments that require FEC presence, to occur only when community or provider resources are
  • Complete grocery shopping for clients living independently in the community
Education, Experience, and Competency Requirements:


  • Associates Degree, or equivalent combination of education and experience
  • Two years’ administrative experience
  • Experience with aging and/or disabled populations
  • Proficient in Microsoft Office software applications, including ACCESS database
Working Conditions / Physical Requirements:
  • Ability to work in an office setting with significant amount of time spent on computer
  • Ability to drive to external locations for company business as needed
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 20 lbs.
  • Ability to develop productive relationships with coworkers and volunteers
  • Ability to utilize Microsoft Office software applications, database management, internet, and Outlook calendaring
  • Ability to work independently and as a team member with close supervision
  • Ability to organize work efficiently and prioritize response to changing needs of the program
  • Effective organizational, interpersonal, and multitasking skills
  • Ability to interact in a positive manner in person and on phone
  • Ability to communicate verbally and in written correspondence
  • Ability to make constructive use of supervision

Finance Manager – Accounting and Finance

Posted: September 8, 2017
Job Summary:

The Finance Manager leads all day to day operations of the Finance Department for a $5 million multi-program Social Services nonprofit corporation. Under the supervision of the Director of Finance and with the assistance of the Staff Accountant, this position will be directly responsible for accounting functions and monthly closings, consistent with GAAP, OMB Circulars A-122 & A-110, and any other accounting related rules and regulations.

Duties and Responsibilities:
  • Preparation of journal entries – payroll, month end, corrective, and accruals
  • Collaborate with team members to assure proper month end cut-off
  • Prepare reconciliations – Balance Sheet, Bank, and Credit Cards
  • Assure that accounts payable and receivable are processed timely after review of unposted transactions
  • Process governmental contracts billings on a timely basis
  • Review timesheets and payroll changes
  • Process payroll, related tax liabilities, and maintain payroll worksheets
  • Coordinate with Director of HR to ensure reconcile employee benefits enrollments and changes
  • Respond to questions regarding payroll
  • W-2s and 1099s reviewed and reconciled
  • Lead and assist with all audit activity including Annual Agency Audit, 403B Audit, Form 990 preparation and all Grantor Monitoring
  • Perform special projects as assigned
Education, Experience, and Competency Requirements:
  • Bachelor’s Degree; or equivalent combination of education and experience
  • Five (5)+ years’ experience in nonprofit and grant finance, payroll, and fund accounting roles
  • Five (5)+ years’ supervising professional finance and/or accounting staff
  • Demonstrated ability to be comfortable and impactful in an environment that changes and offers limited structure
  • High initiative with ability to hit the ground
  • Technology savvy and current experience using MS Office products; advanced knowledge of accounting and reporting software
  • MIP Fund Accounting experience preferred
  • Paycom payroll experience preferred

Click HERE to learn more about Family Eldercare’s Guardianship Program.

Keep Austin Housed AmeriCorp Program: Family Eldercare

Posted: August 31, 2017
Job Summary:

Keep Austin Housed (KAH), a project of Front Steps, affects positive change in the lives of children, youth, and adults who are at-risk of experiencing, currently experiencing, or have formerly experienced homelessness. KAH places 35 full-time members in 10 non-profits in Austin. Members serve 40 hours per week over the course of an 11-month term, in which they work directly with individuals to overcome barriers to housing, employment, and personal stability. In addition to work at their sites, members develop personally and professionally through team building events, trainings, and service opportunities.

Position Description: Family Eldercare’s Money Management Program provides homeless and near homeless seniors, low-income seniors and adults with disabilities with the support they need to live in the community with the maximum amount of independence. Case Management Aids will assist with case management and mentoring support for clients by assessing needs and developing action plans to address stable housing and personal stability goals (E.g. employment, education, application and receipt of financial benefits, life skills seminars, mental health care, substance abuse issues, social activities, budgeting, criminal histories, etc.).  In addition, they will recruit community volunteers through volunteer fairs, community education presentations, media advertisements and other publicity efforts, and outreach to diverse community groups (faith community, businesses, civic groups, universities and college, housing program residents).

Access to a vehicle is required.

Members Will:
  • Work directly with adults who are homeless, at risk of homelessness, and/or are formerly homeless.
  • Aid with existing case management services to address specific barriers clients are experiencing regarding his or her housing, employment, and/or personal stability goals.
  • Members will educate the community about homelessness as well as recruit, train and coordinate volunteers in supporting client, site, and project needs.
  • Attend regular trainings and participate in community service projects.
Member Benefits:
  • Living allowance
  • Education award
  • Health Insurance
  • Student loan forbearance on qualified federal loans
  • Professional Development and training opportunities
  • Members must be at least 20 years old
  • Some college experience
  • Work and/or volunteer experience with the homeless populations and/or general service delivery is preferred
  • Reliable transportation with personal vehicle

All Members are required to wear the AmeriCorps logo daily while in service, including at their service sites and while participating in all AmeriCorps-related activities. Members will be required to pass a National Criminal Background Check before beginning service.

For More Information:


Email: [email protected]

Phone: (512) 694-4546

Learn about Family Eldercare’s Money Management Program.

Front Steps Keep Austin Housed is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, citizenship status, or sexual orientation.

To Apply:

Visit and click “Apply Now” or visit, click search listings, and search for Keep Austin Housed.

Service Coordinator – Service Coordination

Posted: August 30, 2017
Job Summary:

This opportunity is full time, based in Central East Austin, with ability to float amongst assigned properties. The Service Coordinator advocates for residents and families within assigned facilities through service coordination efforts such as information and referral, counseling, and short term intensive case management.

Duties and Responsibilities:
  • Support residents in maintaining a self-reliant lifestyle.
  • Inform residents and family members of community resources.
  • Collaborate with outside agencies.
  • Conduct client needs assessments and develop service coordination plan.
  • Coordinate volunteer opportunities.
  • Plan and implement educational programs.
  • Identify affordable and budget-friendly service options.
  • Promote community involvement.
  • Provide case management.
  • Mediate resident disputes as appropriate.
  • Meet with healthcare service providers.
  • Complete documentation in timely manner.
  • Maintain accurate program data and resident records.
  • Perform special projects as assigned.
Education, Experience, and Competency Requirements:
  • Bachelor’s degree in human services or related field.
  • Two (2) years’ experience coordinating services for aging adults.
  • Experience working with individuals experiencing behavioral health/mental disorders (depression, anxiety, bipolar, schizophrenia, ).
  • Knowledge of aging process and professional practices in disability services.
  • Familiarity with health and human services systems including eligibility processes.
  • Demonstrated knowledge of community resources and services.
  • Intermediate Microsoft Office Outlook and software application skills to include PowerPoint.
  • Must have reliable transportation, valid Texas Driver’s License, and ability to pass a criminal background check.
  • Collaborative and highly effective in a team environment with multiple lines of supervision.
  • High initiative; recognize and resolve issues, offer ideas for improvement, follow instructions in completing tasks, and accountability for errors.
  • Ability to develop and maintain productive relationships with clients, families, coworkers, and volunteers.
  • Ability to work independently, effectively respond to changing priorities, and complete assignments within required timeframes under moderate supervision.
  • Ability to work and travel between multiple locations.
  • Ability to clearly articulate in both verbal and written communications.
  • Highly organized with strong multi-tasking and prioritization skills.
  • Ability to maintain confidentiality.
  • Ability to make constructive use of professional supervision.
Work Environment:
  • Ability to travel 60% , working off property, and at other locations as assigned.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity.
  • Ability to visit residents in their apartments and perform physical tasks related to service coordination activities for.
  • Ability to interact with residents, volunteers, staff, family, and outside professionals in person.
  • Ability to spend a significant amount of time on the phone and computer.
  • Must be able to lift and carry up to 20 lbs.


Click HERE to learn more about Family Eldercare’s Service Coordination Program.

Case Manager – Money Management

Posted: August 30, 2017
Job Summary:

The Money Management Program helps low income older adults and adults with disabilities increase their income, improve their financial stability, access housing, medical care and basic needs, and receive protection from financial abuse and exploitation. The Program is designed to promote independent living by helping with the challenges of budgeting and managing benefits and finances.

Duties and Responsibilities:

The Case Manager will provide representative payee and/or bill payer services to ensure financial and housing stability to include case management across the continuum of services, financial resources and referrals to collaborative agencies. The Case Manager is responsible for maintaining accurate financial records, service delivery records, accessing and reporting requirements.

Education, Experience, and Competency Requirements:


  • Bachelor’s degree in Social Work or other human-service field, minimum 2 year’ s case management experience working with special needs populations, transitionally and chronically homeless adults, mentally ill and/or to the elderly population.
  • Strong organizational skills, with the ability to respond to deadlines in a timely manner.
  • Ability to produce quality work, adhere to contact requirements and work independently with minimum supervision.


  • Master’s degree in Social Work or other human-service field, 3 years of experience in direct client services, case management and using community service resources for adults who are elderly, disabled, or victims of abuse, neglect or exploitation, knowledge of Travis County social services.
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to lift and carry up to 20 lbs.


Click HERE to learn more about Family Eldercare’s Money Management Program.

Join the Family Eldercare Staff

Additional direct service and administrative positions available include: AmeriCorps position available. See below for posting

AmeriCorps Positions – 1 Position still open

Did you know that Family Eldercare hosts two (2) full time AmeriCorps members through the Keep Austin Housed Americorps program? We still have one (1) position open.

AmeriCorps members work directly with our clients to access critical community resources and become self-sufficient. If you are interested in working with out agency, or one of nine others in Austin, check out AmeriCorps Facebook page, check out this short video, and fill out an application!