Open Career Positions at Family Eldercare

Experienced professionals who reside in the Austin area (NO relocation assistance) and share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send resumes to:

Human Resources at [email protected] or

Mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.


Care Manager- Guardianship

Posted: October 31, 2017
Job Summary:

The Care Manager, Guardianship is responsible for developing, assessing, facilitating and monitoring all components of assigned caseloads of incapacitated adults receiving Guardianship services.

Duties and Responsibilities:

The Care Manager completes intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect, and exploitation.  He/she establishes, monitors, and revises client care plans, makes referrals for services, and conducts monthly monitoring visits in the home, day habilitation, or medical settings.

Education, Experience, and Competency Requirements:


  • Bachelor’s degree in Social Work or other human-service field
  • 2 years’ experience in direct client services, case management, and utilizing resources for adults who are elderly, disabled, victims of abuse, neglect, or exploitation
  • Experience working under pressure while maintaining a positive attitude, providing exemplary customer service, and meeting deadlines
  • Ability to work independently, effectively respond to changing priorities, and complete assignments
  • Proficient in Microsoft Office software applications and Outlook 365
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs.

Click HERE to learn more about Family Eldercare’s Guardianship Program.

Guardianship Coordinator – Guardianship Program

Posted: September 13, 2017
Job Summary:

The Guardianship Coordinator provides support to the Guardianship Program.

Duties and Responsibilities:

Database Management:

  • Update and maintain accurate data in ACCESS, entering referrals and changes in a timely manner
  • Collect client demographic data to meet contractual and programmatic requirements Compliance Support:
  • Perform notification research as Chapter 1151.056 Guardian’s Duty to Inform Certain Relatives about Ward’s Health & Residence; update spreadsheet with contact attempts and results
  • Mail notification letters
  • Coordinate receipt of trust fund statements from providers. Log document received, scan and file in client electronic chart, file hard copy, and notify Care Manager that most current statement is available for review
  • Maintain Annual Report spreadsheet, providing notification to Care Managers and updating with data as received

Administrative Support:

  • Triage daily mail for client invoices and Medicaid notices
  • Reconcile Guardianship Program credit card statements
  • Order, maintain, and reconcile Guardianship Program gas cards
  • Provide clerical admin support to Care Managers, to include, but not limited to, organizing mail, sorting and pulling bills, initial scanning of EOB’s
  • Order Bus Passes
  • Provide clerical admin support to Assets, to include, but limited to, scanning financial docs, property and other asset paperwork, and organizing mail, sorting checks
  • Provide admin support to Payables set times per month to include pulling and prep of checks, organize for distribution, monitor stock and stamp supplies
  • Manage and update Estate Services Spreadsheet Client Contact:
  • Provide transportation assistance to Care Managers for client physician appointments that require FEC presence, to occur only when community or provider resources are
  • Complete grocery shopping for clients living independently in the community
Education, Experience, and Competency Requirements:


  • Associates Degree, or equivalent combination of education and experience
  • Two years’ administrative experience
  • Experience with aging and/or disabled populations
  • Proficient in Microsoft Office software applications, including ACCESS database
Working Conditions / Physical Requirements:
  • Ability to work in an office setting with significant amount of time spent on computer
  • Ability to drive to external locations for company business as needed
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 20 lbs.
  • Ability to develop productive relationships with coworkers and volunteers
  • Ability to utilize Microsoft Office software applications, database management, internet, and Outlook calendaring
  • Ability to work independently and as a team member with close supervision
  • Ability to organize work efficiently and prioritize response to changing needs of the program
  • Effective organizational, interpersonal, and multitasking skills
  • Ability to interact in a positive manner in person and on phone
  • Ability to communicate verbally and in written correspondence
  • Ability to make constructive use of supervision


Click HERE to learn more about Family Eldercare’s Guardianship Program.

Keep Austin Housed AmeriCorp Program: Family Eldercare

Posted: August 31, 2017
Job Summary:

Keep Austin Housed (KAH), a project of Front Steps, affects positive change in the lives of children, youth, and adults who are at-risk of experiencing, currently experiencing, or have formerly experienced homelessness. KAH places 35 full-time members in 10 non-profits in Austin. Members serve 40 hours per week over the course of an 11-month term, in which they work directly with individuals to overcome barriers to housing, employment, and personal stability. In addition to work at their sites, members develop personally and professionally through team building events, trainings, and service opportunities.

Position Description: Family Eldercare’s Money Management Program provides homeless and near homeless seniors, low-income seniors and adults with disabilities with the support they need to live in the community with the maximum amount of independence. Case Management Aids will assist with case management and mentoring support for clients by assessing needs and developing action plans to address stable housing and personal stability goals (E.g. employment, education, application and receipt of financial benefits, life skills seminars, mental health care, substance abuse issues, social activities, budgeting, criminal histories, etc.).  In addition, they will recruit community volunteers through volunteer fairs, community education presentations, media advertisements and other publicity efforts, and outreach to diverse community groups (faith community, businesses, civic groups, universities and college, housing program residents).

Access to a vehicle is required.

Members Will:
  • Work directly with adults who are homeless, at risk of homelessness, and/or are formerly homeless.
  • Aid with existing case management services to address specific barriers clients are experiencing regarding his or her housing, employment, and/or personal stability goals.
  • Members will educate the community about homelessness as well as recruit, train and coordinate volunteers in supporting client, site, and project needs.
  • Attend regular trainings and participate in community service projects.
Member Benefits:
  • Living allowance
  • Education award
  • Health Insurance
  • Student loan forbearance on qualified federal loans
  • Professional Development and training opportunities
  • Members must be at least 20 years old
  • Some college experience
  • Work and/or volunteer experience with the homeless populations and/or general service delivery is preferred
  • Reliable transportation with personal vehicle

All Members are required to wear the AmeriCorps logo daily while in service, including at their service sites and while participating in all AmeriCorps-related activities. Members will be required to pass a National Criminal Background Check before beginning service.

For More Information:


Email: [email protected]

Phone: (512) 694-4546

Learn about Family Eldercare’s Money Management Program.

Front Steps Keep Austin Housed is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, citizenship status, or sexual orientation.

To Apply:

Visit and click “Apply Now” or visit, click search listings, and search for Keep Austin Housed.


Click HERE to learn more about Family Eldercare’s Money Management Program.

Join the Family Eldercare Staff

Additional direct service and administrative positions available include: AmeriCorps position available. See below for posting

AmeriCorps Positions – 1 Position still open

Did you know that Family Eldercare hosts two (2) full time AmeriCorps members through the Keep Austin Housed Americorps program? We still have one (1) position open.

AmeriCorps members work directly with our clients to access critical community resources and become self-sufficient. If you are interested in working with out agency, or one of nine others in Austin, check out AmeriCorps Facebook page, check out this short video, and fill out an application!