EMPLOYMENT OPPORTUNITIES

Join us as experts on the journey of aging, providing services tailored to the individual to promote independence and stability.

Our employees are rewarded and recognized through:

  • competitive compensation
  • employer-paid (employee only) medical, dental, and vision health insurance
  • employer-paid life, AD&D, and short term disability insurance
  • vacation, sick, and personal paid time off
  • 12-paid Holidays
  • Employee Assistance Program
  • health savings and flexible spending accounts
  • flexible work schedules
  • career development and continuing education
  • 403(b) plan with discretionary 5% employer match
  • new hire referral bonuses
  • quarterly employee retreats
  • recognition programs
  • wellness initiatives
  • monthly bring your dog to work day

We seek experienced professionals with reliable transportation, valid Texas Driver’s License, auto insurance; and, are able to pass criminal history background, motor vehicle driving record, and extensive reference checks. Applicants who share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send resumes and compensation expectations to Human Resources at hr@familyeldercare.org.


Legal Assistant, Guardianship

Updated: March 2020
Job Summary:
Our Legal Assistant supports our Program Director, Legal Manager, and Attorneys with legal responsibilities including estate management for clients receiving Guardianship services.  Ideal candidates have experience with the Texas Court system.
Minimum Requirements: 
  • Bachelor’s Degree
  • 2-5 years’ legal assistant/paralegal experience for an attorney or law firm; nonprofit environment preferred
  • Experience drafting basic court pleadings
  • Notary Public for the State of Texas, or, ability to obtain within 90 days of hire
  • Knowledge of government benefit programs including Medicare, Medicaid, Social Security, Veterans Administration, and the Representative Payee program preferred
  • Strong organizational skills with ability to respond to deadlines in a timely manner
  • Ability to produce quality work and adhere to contract requirements
  • Ability to work independently, effectively respond to changing priorities, and complete assignments.
  • Proficient in Microsoft Office Suite, Outlook email and calendaring features, e-filing, and Timeslips

Benefits Coordinator, Guardianship

Updated: March 2020
Job Summary:
Our Benefits Coordinator collaborates with the Guardianship Program Team to ensure clients have allowable entitlement benefits, finances are managed, and provides Accounts Payable support.
Minimum Requirements: 
  • Associates Degree, or equivalent combination of education and experience
  • Two years’ experience with Social Security, Medicare, Medicaid, and VA Fiduciary benefits
  • Proficient in Microsoft Office software applications and Quickbooks
  • Ability to work independently, effectively respond to changing priorities, and complete assignments.
  • Proficient in Microsoft Office Suite, Outlook email and calendaring features, e-filing, and Timeslips

Service Coordinator, North Loop

Updated: March 2020
Job Summary:
Our Service Coordinator is advises Senior residents and family members on services necessary to maintain independence within assigned facilities. This includes providing information and referrals, planning educational programs, coordinating volunteer opportunities, linking with outside service agencies, and negotiating affordable services as needed.
Minimum Requirements: 
  • Associate’s Degree in social work, human services, or related field; or equivalent combination of education and professional case management experience
  • Two years’ service coordination or case management experience working with older adults.
  • Demonstrated knowledge of community resources and services.
  • Ability to work independently, effectively respond to changing priorities, and complete assignments.
  • Basic skills in Microsoft Office Suite, Outlook email and calendaring features, databases, and Logmein remote access

Program Coordinator, Intergenerational Project (10 hours/week)

Updated: March 2020
Job Summary:
Our Program Coordinator will oversee a 2-year intergenerational grant project between Family Eldercare and LifeWorks.  The first year of this grant will be focused on project design with implementation in year two.  Ideal candidates may be a graduate student, retiree, or professional interested in making a meaningful contribution to our community.
Minimum Requirements: 
  • Student applicants with a Bachelor’s in Psychology, Human Development & Family Sciences, Sociology, Social work, or related field and must be enrolled in a graduate program
  • Non-student applicants must have 4 years of demonstrated ability in human services/public service/or team leadership; supervising projects/programs; developing policies and procedures; supervising teams
  • Experience with older adults and youth/social services background preferred
  • Ability to communicate well with multiple generations, e.g., older adults, teens, young adults, and foster relationships amongst them
  • Ability to manage project and supervise Design Thinking intern and advisory group members
  • Strong organizational, interpersonal, and communication skills
  • Ability to be adaptable and flexible as required when piloting a project or starting a new initiative
  • Demonstrated ability to work well with a culturally diverse group of people
  • Ability to work independently and as a team member, organize work efficiently, and prioritize response to needs of the program with moderate supervision
  • Knowledgeable about intergenerational program models preferred
  • Bilingual in Spanish preferred

Program Specialist, Money Management

Updated: February 2020
Job Summary:

Our Program Specialist supports the Money Management Program Director and Manager in developing program capacity while overseeing administrative functions.

Essential Responsibilities:

Program Support

  • Research, develop, and administer financial training curriculum for clients; identify and coordinate specialized training for staff
  • Collaborate with Family Eldercare Volunteer Coordinator to train and assign volunteers; manage reporting associated with volunteer activities
  • Manage staff credentialing process in accordance with contract requirements
  • Serve as a liaison with Social Security Administration and V.A. Fiduciary Hub to facilitate client referrals, enrollments, and reports
  • Work in conjunction with Program Manager to assess program capacity, assign new clients, and transfer caseloads
  • Brief program leadership on referral data and identifying community needs and partnership opportunities
  • Update program leadership on staff feedback and identify recommendations for program improvement
  • Work in a data governance role to perform program audits and pre-monitoring as required by funders; ensure program is meeting funding obligations

Administrative Oversight

  • Manage inquiries and referrals including client screening and initial processing into the program; manage waitlist for program
  • Provide technical assistance regarding program policies and procedures to case managers and volunteers
  • Complete monthly service billing and annual Social Security and Veteran’s Administration accounting
  • Coordinate and manage resources purchased by Family Eldercare and distributed to clients
  • Establish quality assurance activities including audit of client files
  • Provide administrative support to program leadership as assigned
  • Perform special projects as assigned
Minimum Requirements:
  • Bachelor’s Degree in Human Services, Healthcare, or Business Administration
  • Social services nonprofit environment experience preferred
  • 3+ years’ experience in program administration, coordination, or supervision
  • Experience delivering exceptional service to internal and external customers
  • Proficient in Microsoft Office Suite and databases (Social Solutions database experience a plus)
  • Clear multi-state criminal background and motor vehicle driving record
Licenses and/or Certifications:
  • Project Management Professional Certification (PMP)® preferred

Case Managers, Money Management

Updated: March 2020
Job Summary:
Our Money Management Case Managers provide representative payee and/or bill payer services to ensure financial and housing stability.  This includes case management across the continuum of services, financial resources, and referrals to collaborative agencies.
Minimum Requirements: 
  • Associate’s Degree in social work, human services, or related field; or equivalent combination of education and professional case management experience
  • Two (2) years’ case management experience working with special needs populations: adults with disabilities, homeless adults and/or the elderly population
  • Knowledge of community services, resources, entitlements, and how to access them
  • Proficient in Microsoft Office 365 software applications, database management, Outlook email and calendaring features, and loginme remote access
  • Ability to pass financial screening

Rapid Rehousing Case Managers

Updated: January 2020
Job Summary:

Our Rapid Rehousing Case Managers facilitate core components of the Money Management RRH Program.  Rapid Rehousing (RRH) is a housing first intervention designed to help individuals and families to quickly exit homelessness, return to housing in the community, and not become homeless again in the near term.

Essential Responsibilities:
  • Provide rapid rehousing services and representative payee/fiduciary services to include comprehensive case management to target population.
  • Maintain an active caseload of 20-25 clients.
  • Maintain organized client files both hard copy and electronic in compliance with contract or funder requirements. Files will include but not limited to; eligibility/intake paperwork, case notes, Housing Stability Plan, record of all financial transactions, income/benefits and other documents as needed for program requirements.
  • Develop and monitor Housing Stability Plan and/or Care Plan to promote long-term housing stability and support clients live in a safe and humane environment that is free from abuse, neglect and exploitation.
  • Provide referrals and advocacy for clients to community resources as needed to support and stabilize the client.
  • Ensure the client’s basic needs are met with his/her benefits by managing, developing a budget and issuing payments as needed.
  • When applicable, Provide training, support, and consultation to volunteers. Supervise client/volunteer relationship.
  • Work cooperatively with department staff to best provide the services and supports necessary to your caseload.
  • Engage in teamwork functions to provide a professional work environment, staff cases, address program needs and review community resources.
  • Work with ECHO and referral sources, engage with community stakeholders, grassroots and faith based organizations to collaborate.
  • Adhere to the HMIS Policies and Procedures Manual and HMIS License requirements.
  • Enter data into HMIS that complies with data integrity and data quality standards.
  • Complete detailed, accurate, timely data entry into the Homeless Management Information System (HMIS) AND the MMP database
  • Meet department deadlines.
  • Perform special projects as assigned.
Minimum Requirements:
  • Associate’s Degree in social work, human services, or related field; or equivalent combination of education and professional case management experience
  • Two (2) years’ case management experience working with special needs populations: adults with disabilities, homeless adults and/or the elderly population
  • Knowledge of community services, resources, entitlements, and how to access them
  • Proficient in Microsoft Office 365 software applications, database management, Outlook email and calendaring features, and loginme remote access
  • Ability to pass financial screening
Licenses and/or Certifications:
  • Valid Texas Driver’s License and auto insurance

Mental Health Counselor, LCSW — Part-Time

Updated: January 2020
Job Summary:

The Mental Health Counselor, LCSW provides in-home counseling services to aging and disabled adults in Williamson County.

Essential Responsibilities:
  • Conduct comprehensive assessments to assist older adults and disabled individuals in attaining their maximum functional potential
  • Plan and assess treatment in accordance with professional standards
  • Document relevant facts, findings, and observations about a client’s past and present illnesses, examinations, tests, treatments, and outcomes
  • Maintain client files to include an assessment, impression, diagnosis, and plan of care
  • Provide community education and outreach developed for specific audience
  • Develop new referral sources and maintain positive, professional relationships with established referral sources
  • Complete data gathering, reporting, and program evaluation activities
  • Perform special project as assigned
Minimum Requirements:
  • Masters Degree in Social Work
  • Licensed Clinical Social Worker (LCSW) in the State of Texas.
  • Advanced skills in mental health and functional assessment, clinical treatments and interventions, and evidenced based practices addressing needs of aging adults and caregivers
  • 2-5 years’ counseling experience with aging and disabled adults
  • Non-profit community services industry experience a plus
  • Proficient in Microsoft Office software applications
  • Bilingual in Spanish a plus

Care Managers, Guardianship (Travis County Program Expansion)

Updated: January 2020
Job Summary:

The Guardianship Care Manager is a dynamic opportunity to act as medical, financial, and legal decision-maker for vulnerable individuals in our community. Responsible for developing, assessing, facilitating, and monitoring all components of assigned caseload, the Care Manager supports incapacitated adults receiving Guardianship services. This role is unique in its requirements and rewards. Strong interpersonal skills, adaptability, and decisiveness are key to success as a Guardianship Care Manager.

Essential Responsibilities:
  • Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect and exploitation
  • Establish and maintain client charts and electronic records
  • Establish, monitor, and revise client care plans
  • Make appropriate referrals for services needed to support client
  • Conduct monthly monitoring visits in the home, day habilitation or medical settings
  • Provide guardianship services with continuing assessment of wards to ensure that our wards live in a safe environment, enjoying an optimal quality of life
  • Work in collaboration with estate services in the establishment of budgets, bank accounts, and other services required to manage finances and provide for basic needs
  • Participate in on-call rotation
  • Supervise volunteers in establishing and maintaining a supportive relationship with ward, and effective monitoring and advocacy
Minimum Requirements:
  • Bachelor’s Degree in Human Services or related field
  • 2 years of experience in direct client services, case management, and utilizing resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation
  • Experience working under pressure while maintaining a positive attitude, providing exemplary customer service, and meeting deadlines
  • Ability to work independently, effectively respond to changing priorities, and complete assignments
  • Proficient in Microsoft office software applications and Outlook
  • Clear multi-state criminal background and motor vehicle driving record
  • Ability to obtain Texas Guardian Certification within 2 years of hire

Care Attendants – In-Home Care

Updated: January 2020
Job Summary:

Care Attendants work part and full time schedules and are responsible for providing personal care, assisted daily living?support, and/or transportation services to assigned client(s) in our In-Home Care Program.

Essential Responsibilities:
  • Initiate conversation and activities with clients
  • Prepare meals, serve client, assist with feeding, and clean up
  • Remind client to take medications and monitor client as they take medication
  • Perform light housekeeping
  • Wash, fold, and put away laundry; iron as needed
  • Change bed linens
  • Provide bathing and grooming support
  • Assist client with toileting and personal hygiene care
  • Assist client with dressing
  • Assist client with transferring from one location to another
  • May supervise exercises prescribed by a therapist or doctor.
  • Transport clients and/or run errands as designated
  • Complete new employee orientation,?job-specific training, and consistently demonstrate required competence
  • Perform special projects as assigned.
Minimum Requirements:
  • High School Diploma
  • One year of experience caring for aging and/or disabled adults in a residential long term care setting
  • Experience delivering exceptional service to teammates/clients/customers
  • Reliable transportation, valid Texas Driver’s License, and auto insurance (if transporting clients)
  • Basic skills in MS software applications and electronic timekeeping payroll systems
  • Bilingual in Spanish a plus

AmeriCorps VISTA – OneStar

Program Start/End Date:  04.13.2020 – 04.12.2021 

The Money Management Program offers services for older adults and adults with disabilities that transitions them from homelessness into stable housing and supports them to meet their basic living needs. Evidence suggests that people born between 1954-1963 have had an elevated risk of homelessness throughout their lifetime & now they make up a disproportionate part of the homeless population. The project will immerse the VISTA in research and solutions, and their activities will improve our ability to transition people out of homelessness, enroll people in public benefits, and ultimately serve more people. We serve the most vulnerable people in the community, so we are looking for members ready to face difficult conditions with commitment and fortitude. In return the member will receive close mentorship, you will position yourself for a career or an education, and in the end, you will have the satisfaction of empowering people to improve their lives.
Member Duties:

  • Work closely with program leadership and social workers to build infrastructure, develop curriculum, and improve data systems and processes. These activities will culminate in strengthened community engagement and improved service delivery for older adults and adults with disabilities at-risk or experiencing homelessness.
  • Engage with the target population and attend community meetings to understand the local context of social services.
  • Identify improvements for client assessment tools and program procedures as well as present research findings to Eldercare staff to help better support current and future programming.
  • Develop new surveys and data measures that are specific to homelessness, so that we can more accurately reflect the needs of this population and the outcomes of services
Program Benefits : Childcare assistance if eligible ,  Health Coverage ,  Living Allowance ,  Training ,  Choice of Education Award or End of Service Stipend ,  Relocation Allowance.
Apply:  https://my.americorps.gov/mp/listing/viewListing.do?id=88638&fromSearch=true