EMPLOYMENT OPPORTUNITIES

Family Eldercare supports seniors and adults with disabilities in Central Texas. We are recognized experts in aging and are mission-driven in providing quality client-centered services to our community.

Our employees are rewarded and recognized through:

  • employer-paid (employee only) medical, dental, and vision health insurance
  • health savings and flexible spending accounts
  • flexible work schedules
  • vacation, sick, and personal time off
  • 11-paid Holidays
  • 403(b) plan with discretionary 5% employer match
  • new hire referral bonuses
  • quarterly employee retreats
  • recognition programs
  • wellness initiatives

We seek experienced professionals with reliable transportation, valid Texas Driver’s License, auto insurance; and, are able to pass criminal history background, motor vehicle driving record, and extensive reference checks. Applicants who share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send resumes and compensation expectations to Human Resources at [email protected]

Service Coordinator, Gaston Place

Updated:  August 6, 2018
Job Summary:

The Service Coordinator advocates for residents and families through service coordination efforts such as information and referral, counseling, and short term case management at assigned facility, Gaston Place, 1941 Gaston, Austin, TX 78723.

Essential Responsibilities:
  • Conduct comprehensive assessments of resident’s needs and develop a service coordination plan as needed. Provides limited case management when such service is not being provided by the general service community.
  • Assist and advise residents and family members of the services which may be necessary to maintain a self-reliant lifestyle or support resident in the residence.
  • Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory (may also manage services when appropriate).
  • Educate residents on community resources, service availability, application procedures, resident’s rights, etc.; both individually and in a group.
  • Advocate and negotiate on behalf of residents for adequate, timely and cost effective provision of services.
  • Provide mediation services of resident’s disputes as appropriate.
  • Provide short-term, intensive case management to residents who are at high risk of moving out of the property.
  • Meet with service providers as needed and as appropriate; including hospital discharge planners.
  • Assist management in identifying residents in need of assistance if appropriate.
  • Train and educate staff and volunteers regarding needs of older adults, services, and interventions that support residents and promote a sense of community.
  • Promote community involvement of residents.
  • Maintain accurate files and program data.
  • Generate reports as requested.
  • Gather data and program evaluation activities as assigned.
  • Perform special projects as assigned.
Minimum Education and Experience Requirements:
  • Bachelor’s degree in human services or related field
  • Two (2) years’ experience coordinating services for aging adults
  • Working experience with individuals diagnosed with behavioral health conditions
  • Ability to travel 60%, work off site, and at multiple locations as assigned
  • Ability to pass a criminal background check
Competencies:
  • Knowledge of aging process and professional practices in disability services
  • Familiarity with health and human services systems including eligibility processes
  • Demonstrated knowledge of community resources and services
  • Intermediate Microsoft Office Outlook and software application skills to include PowerPoint
  • Collaborative and highly effective in a team environment with multiple lines of supervision
  • High initiative; recognize and resolve issues, offer ideas for improvement, follow instructions in completing tasks, and accountability for errors
  • Ability to develop and maintain productive relationships with clients, families, coworkers, and volunteers
  • Ability to work independently, effectively respond to changing priorities, and complete assignments within required timeframes under moderate supervision
  • Ability to clearly articulate in both verbal and written communications
  • Ability to speak in front of groups of all sizes
  • Highly organized with strong multi-tasking and prioritization skills
  • Ability to maintain confidentiality
  • Ability to orient and train volunteers
  • Ability to make constructive use of professional supervision
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs

Data and Compliance Coordinator – Development

Updated: July 23, 2018

Make a positive impact in our community as a member of our Development & Communications Team.

Job Summary:

The Data and Compliance Coordinator owns grants and contracts compliance data, narratives, and reporting in coordination with program teams.  This position provides ability to work remote 30-60% time.

Essential Responsibilities:
  • Create, manage, organize, and maintain a rolling 18-month grants, contracts, and compliance calendar.
  • Project manage and communicate grants, contracts, and compliance milestones, deadlines, due dates, and deliverables.
  • Draft, edit, and publish data content, charts, and infographics for annual report and other communications as needed.
  • Manage and maintain high quality, accurate, quality tested, and valuable revenue data in Raisers Edge, including gift entry, grants, and contract data entry, grants cycle management, etc.
  • Coordinate seamless and timely gift acknowledgement processes in collaboration with development team.
  • Deliver weekly, quarterly, and annual revenue, donor, and gift data analysis and reports presented to Development & Communications Team and program teams as needed.
  • Serve as primary project manager for all revenue data, compliance, and consolidation of program data for development and communications purposes.
  • Collaborate with Finance Department as primary contact for revenue reconciliation.
  • Perform special projects as assigned.
Minimum Education and Experience Requirements:
  • Bachelor’s Degree; or equivalent combination of education and experience
  • 1-2+ years’ experience in project management, grants, or contract compliance experience
  • Experience delivering exceptional service to teammates/clients/customers
Competencies:
  • Ability to thrive in fast-paced environment
  • Motivated by quality project outcomes (on-time, on-budget, meeting deadlines, etc.)
  • Agility to swiftly change gears without advanced notice
  • Driven to meet or exceed goals and performance objectives
  • Proven record of results in team and independent contributor roles
  • Strong mathematical, analytical, and communication skills
  • Strong written, verbal, and nonverbal communication
  • Proficient in MS software applications and particularly in Excel (pivot tables, formulas, V-Look-up, etc.)
  • Ability to apply supervision feedback toward enhanced performance
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs.

Care Manager – Guardianship

Updated: July 1, 2018
Job Summary:

The Guardianship Care Manager is responsible for developing, assessing, facilitating and monitoring all components of assigned caseloads of incapacitated adults receiving Guardianship services.

Minimum Education and Experience Requirements:
  • Bachelor’s Degree in Human Services or related field
  • 2 years of experience in direct client services, case management, and utilizing resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation
  • Experience working under pressure while maintaining a positive attitude, providing exemplary customer service, and meeting deadlines
  • Ability to work independently, effectively respond to changing priorities, and complete assignments
  • Ability to pass test and receive provisional Texas Guardian Certification within 90 days of hire
  • Must have reliable transportation, valid Texas Driver’s License, and auto insurance
  • Ability to pass a multi-state criminal, motor vehicle, and fingerprinting background check
  • Proficient in Microsoft office software applications and Outlook
Competencies:
  • Strong desire and commitment to serve aging, disabled, and vulnerable adults receiving Guardianship services
  • Able to conduct monthly monitoring visits in the home, day habilitation or medical settings
  • Solid understanding of the Guardianship process
  • Ability to continuously assess clients, ensuring a safe environment and optimal quality of life
  • Collaborative with estate services in the establishment of budgets, bank accounts, and other services required to manage finances for basic needs
  • Ability to provide direct services to crime victims including, but not limited to, crisis intervention, assistance with Crime Victims’ Compensation, assistance with Texas VINE, legal assistance, victim advocacy and information and referral
  • Ability to participate in after business hour on-call rotation
  • Collaborative and highly effective in a team environment with multiple lines of supervision
  • High initiative; recognize and resolve issues, offer ideas for improvement, follow instructions in completing tasks, and accountability for errors
  • Ability to interact, develop, and maintain productive relationships with clients, families, coworkers, and volunteers
  • Ability to work independently, effectively respond to changing priorities, and complete assignments within required timeframes under minimal supervision
  • Ability to clearly articulate in both verbal and written communications
  • Ability to modify communication methods to meet client needs
  • Highly organized with strong multi-tasking and prioritization skills
  • Ability to maintain confidentiality
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs

Case Managers – Money Management

Updated: June 1, 2018
Job Summary:

The Case Manager, Money Management maintains a caseload of 35-40 clients, providing representative payee and/or bill payer services to ensure financial and housing stability.

Minimum Education and Experience Requirements:
  • Bachelor’s degree in social work, human services, or related field
  • Two (2) years’ case management experience working with special needs populations; adults with disabilities, homeless adults, and/or aging
  • Experience developing client budgets and maintaining financial records
  • Knowledge of community services, resources, entitlements, and how to access them
  • Proficient in Microsoft Office software applications and Outlook email and calendaring features
  • Must have reliable transportation, valid Texas Driver’s License, and auto insurance
  • Ability to pass a multi-state criminal, motor vehicle, and financial background check
  • Bilingual in American Sign Language and experience with hearing impaired individuals preferred
Competencies:
  • Strong desire and commitment to serve the aging, homeless, and/or Veteran population
  • Collaborative and highly effective in a team environment with multiple lines of supervision
  • High initiative; recognize and resolve issues, offer ideas for improvement, follow instructions in completing tasks, and accountability for errors
  • Ability to interact, develop, and maintain productive relationships with clients, families, coworkers, and volunteers
  • Ability to work independently, effectively respond to changing priorities, and complete assignments within required timeframes under minimal supervision
  • Ability to clearly articulate in both verbal and written communications
  • Ability to modify communication methods to meet client needs
  • Highly organized with strong multi-tasking and prioritization skills
  • Ability to maintain confidentiality
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs

Learn about Family Eldercare’s Money Management Program.

Care Attendants – In-Home Care

Updated: August 1, 2018
Job Summary:

Care Attendants work part time schedules and are responsible for providing personal care, assisted daily living support, and/or transportation services to assigned client(s) in our In-Home Care Program.

Essential Responsibilities:
  • Initiate conversation and activities with clients
  • Prepare meals, serve client, assist with feeding, and clean up
  • Remind client to take medications and monitor client as they take medication
  • Perform light housekeeping
  • Wash, fold, and put away laundry; iron as needed
  • Change bed linens
  • Provide bathing and grooming support
  • Assist client with toileting and personal hygiene care
  • Assist client with dressing
  • Assist client with transferring from one location to another
  • May supervise exercises prescribed by a therapist or doctor.
  • Transport clients and/or run errands as designated
  • Complete new employee orientation, job-specific training, and consistently demonstrate required competence
  • Perform special projects as assigned.
Minimum Education and Experience Requirements:
  • High School Diploma
  • One year of experience caring for aging and/or disabled adults in a residential long term care setting
  • Experience delivering exceptional service to teammates/clients/customers
  • Reliable transportation, valid Texas Driver’s License, and auto insurance (if transporting clients)
  • Ability to pass a multi-state criminal background and motor vehicle driving record (if transporting clients) check
  • Basic skills in MS software applications and electronic timekeeping payroll systems
  • Bilingual in Spanish a plus
Competencies:
  • Ability to commute to and from client residences and Rutherford Office
  • Strong desire and commitment to serve the elderly population
  • Maintain a neat and professional appearance while providing services
  • Ability to learn job requirements, follow directions, and accept suggestions
  • Ability to work evenings, weekends, and Holidays
  • Ability to perform responsibilities associated with client service plans
  • Responsive to client and caregiver needs
  • Exercise sound judgment while working independently
  • Ability to read, comprehend, and follow directions written in English
  • Ability to clearly articulate in both verbal and written communications
  • Ability to modify communication methods to meet client needs
  • Highly organized with strong multi-tasking and prioritization skills
  • Ability to maintain confidentiality
  • Ability to apply supervision feedback toward enhanced performance
Physical Requirements:
  • Ability to safely and successfully per form the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 30 lbs.

Keep Austin Housed AmeriCorp Program: Family Eldercare

Did you know that Family Eldercare hosts two (2) full time AmeriCorps members through the Keep Austin Housed Americorps program?

AmeriCorps members work directly with our clients to access critical community resources and become self-sufficient. If you are interested in working with our organization or one of nine others in Austin, check out AmeriCorps Facebook page, check out this short video, and fill out an application!

Posted: August 31, 2017; Updated:  June , 2018
Job Summary:

Keep Austin Housed (KAH), a project of Front Steps, affects positive change in the lives of children, youth, and adults who are at-risk of experiencing, currently experiencing, or have formerly experienced homelessness. KAH places 35 full-time members in 10 non-profits in Austin. Members serve 40 hours per week over the course of an 11-month term, in which they work directly with individuals to overcome barriers to housing, employment, and personal stability. In addition to work at their sites, members develop personally and professionally through team building events, trainings, and service opportunities.

Position Description: Family Eldercare’s Money Management Program provides homeless and near homeless seniors, low-income seniors and adults with disabilities with the support they need to live in the community with the maximum amount of independence. Case Management Aids will assist with case management and mentoring support for clients by assessing needs and developing action plans to address stable housing and personal stability goals (E.g. employment, education, application and receipt of financial benefits, life skills seminars, mental health care, substance abuse issues, social activities, budgeting, criminal histories, etc.).  In addition, they will recruit community volunteers through volunteer fairs, community education presentations, media advertisements and other publicity efforts, and outreach to diverse community groups (faith community, businesses, civic groups, universities and college, housing program residents).

Access to a vehicle is required.

Members Will:
  • Work directly with adults who are homeless, at risk of homelessness, and/or are formerly homeless.
  • Aid with existing case management services to address specific barriers clients are experiencing regarding his or her housing, employment, and/or personal stability goals.
  • Members will educate the community about homelessness as well as recruit, train and coordinate volunteers in supporting client, site, and project needs.
  • Attend regular trainings and participate in community service projects.
Member Benefits:
  • Living allowance
  • Education award
  • Health Insurance
  • Student loan forbearance on qualified federal loans
  • Professional Development and training opportunities
Requirements:
  • Members must be at least 20 years old
  • Some college experience
  • Work and/or volunteer experience with the homeless populations and/or general service delivery is preferred
  • Reliable transportation with personal vehicle

All Members are required to wear the AmeriCorps logo daily while in service, including at their service sites and while participating in all AmeriCorps-related activities. Members will be required to pass a National Criminal Background Check before beginning service.

For More Information:

Website: http://www.frontsteps.org/what-we-do/keep-austin-housed

Email: [email protected]

Phone: (512) 694-4546

Learn about Family Eldercare’s Money Management Program.

Front Steps Keep Austin Housed is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, citizenship status, or sexual orientation.

To Apply:

Visit https://my.americorps.gov/mp/listing/viewListing.do?id=71280 and click “Apply Now” or visit www.my.americorps.gov, click search listings, and search for Keep Austin Housed.