Join us as experts on the journey of aging, providing services tailored to the individual to promote independence and stability.

Applicants who share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send resumes to Human Resources at hr@familyeldercare.org.

Our employees are rewarded and recognized through:

  • competitive compensation
  • employer-paid (employee only) medical, dental, and vision health insurance
  • employer-paid life, AD&D, and short term disability insurance
  • vacation, sick, and personal paid time off
  • 12-paid Holidays
  • Employee Assistance Program
  • health savings and flexible spending accounts
  • flexible work schedules
  • career development and continuing education
  • 403(b) plan with discretionary 5% employer match
  • milestone anniversary bonuses
  • new hire referral bonuses
  • quarterly employee retreats
  • recognition programs
  • wellness initiatives
  • monthly bring your dog to work day

Accounting/Billing Specialist

Posted: November 2020
Job Summary:

The Accounting/Billing Specialist performs accounting and billing responsibilities to include creation, review, submission, verification, and posting of Accounts Receivable and Accounts Payable transactions to journals or ledgers while ensuring accuracy across multiple web-based platforms, data bases and accounting systems.

Duties and Responsibilities:
  • Prepare and submit electronically when applicable accounts receivable invoices
  • Enter accounts receivable payments into accounting system
  • Enter accounts receivable payments into applicable data base
  • Enter daily deposits into accounting system
  • Monitor Accounts Receivable for collection
  • Monitor and respond timely to electronically filed claims that have exception or rejection notices
  • Develop and maintain tracking system for electronically filed claims
  • Maintain and file accounting records both physically and electronically, complying with applicable State and Federal laws, such as HIPAA
  • Assist the Director of Finance with financial reports as needed
  • Assist with preparation and finance responsibilities for various audits
  • Perform special projects as assigned
  • Ability to cross-train in payroll
Education, Experience, and Competency Requirements:
  • Associate’s degree in Accounting, Finance or related field, or, equivalent combination of education and experience
  • 3 – 5 years’ accounting/billing experience in receivables, payables and ledger reconciliations
  • Familiar with medical billing and credentialing
  • Working knowledge of Fund Accounting
  • Proficient in Office 365
  • Working knowledge of MIP Fund Accounting or similar accounting software
  • Non-profit community services industry experience a plus
  • Must pass a criminal background check

Guardianship Care Manager

Posted: November 2020
Job Summary:

The Guardianship Care Manager is a dynamic opportunity to act as medical, financial, and legal decision-maker for vulnerable individuals in our community. Responsible for developing, assessing, facilitating, and monitoring all components of assigned caseload, the Care Manager supports incapacitated adults receiving Guardianship services. This role is unique in its requirements and rewards. Strong interpersonal skills, adaptability, and decisiveness are key to success as a Guardianship Care Manager. Applicants bilingual in Spanish and/or America Sign Language are a plus!

Duties and Responsibilities:
  • Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect and exploitation
  • Establish and maintain client charts and electronic records
  • Establish, monitor, and revise client care plans
  • Make appropriate referrals for services needed to support client
  • Conduct monthly monitoring visits in the home, day habilitation or medical settings
  • Provide guardianship services with continuing assessment of wards to ensure that our wards live in a safe environment, enjoying an optimal quality of life
  • Work in collaboration with estate services in the establishment of budgets, bank accounts, and other services required to manage finances and provide for basic needs
  • Participate in on-call rotation
  • Supervise volunteers in establishing and maintaining a supportive relationship with ward, and effective monitoring and advocacy
Education, Experience, and Competency Requirements:
  • Preferred Bachelor’s Degree and/or 2 years of experience in direct client services, case management, and utilizing resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation
  • Experience working under pressure while maintaining a positive attitude, providing exemplary customer service, and meeting deadlines
  • Ability to work independently, effectively respond to changing priorities, and complete assignments
  • Proficient in Microsoft office software applications and Outlook
  • Clear multi-state criminal background and motor vehicle driving record
  • Ability to obtain Texas Guardian Certification within 2 years of hire

Learn more about Family Eldercare’s Guardianship Program


Program Development Specialist

Posted: November 2020
Job Summary:

The Program Development Specialist position engages equally in program strategy, oversight, and support. As our Money Management Program has grown its portfolio of services, we need a collaborative liaison to coordinate with our grants and contracts team, oversee the development and administration of special services including CARES Homelessness Assistance Program, and support the Money Management department at-large alongside the Program Coordinator. The ideal candidate for this position has a deep familiarity with federal regulations and local priorities, a demonstrated ability to build and launch programs that best serve communities, accurately reports on grants and contracts, and offers other preferred competencies as described below.

Duties and Responsibilities:
  • Program Development & Support
    • Measure and evaluate program success by establishing short-, mid-, and long-term goals, consistently capturing actual program outcomes, creating pivot points as needed when metrics are not being met, and celebrating individual successes when appropriate
    • Lead in the development of programs and services:
      • Design program infrastructure including best practices, forms, database build, assessments, reports, and training to ensure compliance with federal regulations and local priorities
      • Review statements of work and collaborate with internal stakeholders to ensure program alignment
      • Develop financial processes and coordinate with agency finance staff to administer direct client assistance with a focus on generally accepted accounting practices and drawdown of federal funds
      • Track program performance, oversee evaluation, identify trends, and prepare reports for funders
      • Maintain high level communication with the community stakeholders
      • Identify and coordinate relevant trainings for staff to enhance service delivery
      • Assist Director and other staff with proposal writing for new and ongoing funding opportunities
  • Strategic Priority
    • Responsible for supporting the Program Director and Manager with development of program policy, planning, initiatives, and implementation consistent with the strategic priorities of the organization
    • Develops and maintains collaborative partnerships across agency departments to co-create program strategies and achieve the best outcomes
    • Actively and strategically presents programs, initiatives, and direction to the Program Director and Manager, and other members for FEC leadership as appropriate
    • Develops and implements a results-based accountability model to support current and future program direction
    • Supports the Program Director to determine predictability and sustainability in budgets by way of grant and government contract funding
  • Supervision
    • Supervisory responsibilities associated with this role include full supervision responsibilities of the CARES Emergency Rental Assistance staff
    • Participate in selection, orientation, and ongoing support for new staff
    • Contribute to the creation and monitoring of SMART (Specific, Measurable, Achievable, Relevant, Timely) goals for direct reports
    • In accordance with HR policy, evaluate effectiveness of direct reports. Conduct regular formal and informal 1:1 meetings and provide positive feedback and growth opportunities regarding performance.
    • Provide short-term oversight of the Rapid ReHousing Program. Complete reporting for funders, communicate program changes or updates with staff, provide feedback based on staff and program needs.
Education, Experience, and Competency Requirements:
  • Bachelor’s Degree in Health Professions, Human Services, or Business Administration
  • 1-3 years’ experience working with marginalized populations including people experiencing homelessness, case management
  • 1-3 years’ experience in a program development -AND/OR- leadership role
  • Master’s Degree in Social Work

Learn about Family Eldercare’s Money Management Program


Rapid Rehousing Case Manager

Posted: November 2020
Job Summary:

The Rapid Rehousing Case Manager strives to end homelessness in our community and is a vital service provided by our Money Management Department. Our Money Management Program is a fast-growing department that provides financial services including Representative Payee, V.A. Fiduciary, and financial training to more than 400 clients. Rapid Rehousing (RRH) is a housing first intervention designed to help individuals and families to quickly exit homelessness, return to housing in the community, and not become homeless again in the near term.

Duties and Responsibilities:
  • Provide rapid rehousing services and representative payee/fiduciary services to include comprehensive case management to target population.
  • Maintain an active caseload of 20-25 clients.
  • Maintain organized client files both hard copy and electronic in compliance with contract or funder requirements. Files will include but not limited to; eligibility/intake paperwork, case notes, Housing Stability Plan, record of all financial transactions, income/benefits and other documents as needed for program requirements.
  • Develop and monitor Housing Stability Plan and/or Care Plan to promote long-term housing stability and support clients live in a safe and humane environment that is free from abuse, neglect and exploitation.
  • Provide referrals and advocacy for clients to community resources as needed to support and stabilize the client.
  • Ensure the client’s basic needs are met with his/her benefits by managing, developing a budget and issuing payments as needed.
  • When applicable, Provide training, support, and consultation to volunteers. Supervise client/volunteer relationship.
  • Work cooperatively with department staff to best provide the services and supports necessary to your caseload.
  • Engage in teamwork functions to provide a professional work environment, staff cases, address program needs and review community resources.
  • Work with ECHO and referral sources, engage with community stakeholders, grassroots and faith based organizations to collaborate.
  • Adhere to the HMIS Policies and Procedures Manual and HMIS License requirements.
  • Enter data into HMIS that complies with data integrity and data quality standards.
  • Complete detailed, accurate, timely data entry into the Homeless Management Information System (HMIS) AND the MMP database
  • Meet department deadlines.
  • Perform special projects as assigned
Education, Experience, and Competency Requirements:
  • Associate’s Degree in social work, human services, or related field; or, equivalent combination of education and experience (professional experience in the field or closely related work may be considered in lieu of formal education)
  • Two (2) years’ case management experience working with special needs populations: adults with disabilities, homeless adults and/or the elderly population
  • Knowledge of community services, resources, entitlements, and how to access them
  • Proficient in Microsoft Office 365 software applications, database management, Outlook email and calendaring features, and loginme remote access
  • Must have reliable transportation, valid Texas Driver’s License, and auto insurance
  • Ability to pass a criminal, motor vehicle, and financial background check

Learn about Family Eldercare’s Money Management Program