Join us as experts on the journey of aging, providing services tailored to the individual to promote independence and stability.

Applicants who share our core values of integrity, stewardship, collaboration, compassion, excellence, passion, and commitment are invited to send their resume to hr@familyeldercare.org

Our employees are rewarded and recognized through:

  • competitive compensation
  • mileage reimbursement
  • 403(b) plan with discretionary 5% employer match
  • vacation (12 days), sick (12 days), and personal (4 days) paid time off
  • 10-paid Holidays
  • no cost/low cost (employee only) medical, dental, and vision health insurance
  • health savings and flexible spending accounts
  • employer-paid life, AD&D, and short term disability insurance
  • Employee Assistance Program
  • flexible work schedules
  • career development and continuing education
  • milestone anniversary bonuses
  • new hire referral bonuses

Attorney/Legal Manager

Posted: May 2021
Job Summary:

The Attorney/Legal Manager provides legal services for Family Eldercare’s Guardianship Program with administrative support from a Legal Assistant.

Duties and Responsibilities:
  • Essential Responsibilities:
    • Serve as lead attorney for court hearings in Travis County, Williamson County, Brazos County, and other Texas Counties as needed.
    • Draft and e-file required guardianship pleadings (inventories, accountings, applications for selling property, etc.).
    • Serve as primary contact for other attorneys.
    • Develop and oversee procedures and systems necessary to comply with Texas Estates Codes and localcourt rules.
    • Establish and maintain liaison relationships with court personnel and attorneys.
    • Ensure collection of all applicable fees (attorney, guardianship commission, etc.)
    • File required attorney fee applications with the court for payment approval.
    • Recommend new or revised policies and procedures to the Director of Guardianship when appropriate to maintain or improve work quality.
    • Perform special projects as assigned.
  • Supervisory Responsibilities:
    • Prepare and conduct assigned employee performance evaluations.
    • Provide leadership to direct report through training, orientation, and performance management.
    • Interview candidates for vacant positions and contribute to hiring decisions.
Education, Experience, and Competency Requirements:
  • Five years’ experience as an Attorney providing Guardianship or Probate and Estate legal services
  • Proficient in Microsoft Suite, Office 365, TimeSolv, and E-File Texas
  • Licensed and in good standing with the Texas State Bar
  • Must hold a current certification from the Texas Bar to participate in guardianship proceedings in accordance with Section 1054.201 of the Texas Estates Code

Care Manager – Guardianship

Posted: June 2021
Job Summary:

The Care Manager is responsible for developing, assessing, facilitating and monitoring all components of assigned caseloads, 35-40 incapacitated adults.   Decision Making and Advocacy are primary services.

Duties and Responsibilities:
  • Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect and exploitation.
  • Initiate, establish, and maintain client charts and electronic records.
  • Make appropriate referrals for services needed to support client.
  • Conduct monthly client monitoring visits for assigned caseload (in home, day habilitation, or medical settings).
  • Continuously assess and monitor client living environment for safety and optimum quality of life.
  • Comply with HIPAA confidentiality and privacy guidelines.
  • Collaborate with Estates Team to establish budgets, bank accounts, and other services required to manage finances and provide for basic needs.
  • Participate in on-call rotation.
  • Supervise volunteers in establishing and maintaining supportive client relationships.
  • Perform special projects as assigned.
Education, Experience, and Competency Requirements:
  • Bachelor’s Degree in Social Work, Human Services, or related field
  • Two (2) years’ Care/Case Management experience working with special needs populations: adults with disabilities who may be victims of abuse, neglect, or exploitation.
  • Basic knowledge of Medicare, Medicaid, SSA, SSDI, SSI, VA, and related entitlement programs
  • Experience with local community services, resources, and entitlements.

Director of Guardianship

Posted: June 2021
Job Summary:

The Director of Guardianship directs and oversees services of the Guardianship Program to include Care Management, Estates, and Legal support. They are responsible for developing, tracking and reporting on contract outputs, outcomes, and performance measures. The Director also develops strategic plan goals, tracks and reports results while maintaining revenue and expenditures within established budget.

Duties and Responsibilities:
  • Essential Duties and Responsibilities:
  • Drive development, implementation, and modification of program processes and procedures.
  • Provide direct supervision of program leadership staff, supporting managers with hiring, evaluations, and performance improvement plans as needed.
  • Develop an annual program budget; monitor revenue and expense.
  • Participate in weekly Leadership Team and monthly Board of Director meetings, sharing input on Guardianship practices and mission-focused opportunities.
  • Actively explore program funding opportunities.
  • Respond to internal and external Guardianship Program audits, correcting deficiencies, and improving subsequent audit results.
  • Identify staff knowledge and skills necessary to carry out Guardianship responsibilities and provide training opportunities to enhance and improve staff performance.
  • Evaluate performance of direct reports, providing timely and meaningful feedback with development goals designed to stretch potential.
  • Interview, select, and retain new employees filling vacancies.
  • Promote Family Eldercare’s expertise by participating in community events and relevant professional organizations.
  • Perform special projects as assigned.
Education, Experience, and Competency Requirements:
  • Texas Certified Guardian
  • Bachelor’s degree in Human Services or related field.
  • Seven (7) years’ social services experience with aging and/or developmentally disabled individuals; 5+ in community nonprofit environment and exposure to Probate Court system.
  • Five (5) years of supervisory experience with strong leadership competence.
  • Experience developing policies, procedures, and implementing strategies to accomplish goals.
  • Knowledge of Medicaid, SSA, SSDI, SSI, VA Benefits.
  • Proficient in Microsoft Office software applications and Outlook features

Rapid Rehousing Case Manager

Posted: May 2021

Job Summary:

Rapid Rehousing (RRH) is a housing first intervention designed to help individuals and families to quickly exit homelessness, return to housing in the community, and not return to homelessness.

The RRH case manager facilitates the core components of the RRH for Older Adults including: strengths-based housing stability assessment & housing stability plan, housing barrier mitigation, landlord outreach, housing identification, administering direct financial assistance and comprehensive case management.

Duties and Responsibilities:
  • Provide RRH services to include comprehensive case management to target population.
  • Maintain an active caseload of 20-25 clients, providing regular client contact to ensure goals are met.
  • Maintain organized client files both hard copy and electronic in compliance with program and funder requirements. Files will include but not limited to; eligibility & intake paperwork, progress notes, Housing Stability Plan, complete record of all financial transactions, income/benefits.
  • Develop and monitor Housing Stability Plan to promote long-term housing stability, support clients to live in safe and humane environments, free from abuse, neglect and exploitation.
  • Ensure the client’s basic needs are met with his/her benefits by managing, developing a budget and issuing payments as needed.
  • Refer and advocate for clients on community resources needed to support the client in achieving long-term stability.
  • Develop a deep level of understanding of local housing resources, social services organizations and government benefits and entitlements.
  • Collaborate with program staff to provide services and supports necessary to assigned caseload.
  • Engage in teamwork functions to provide a professional work environment, staff cases, address program needs and review community resources.
  • Attend agency staff meetings, trainings, community meetings including ECHO, BSS+, and other relevant meetings to represent and advocate on behalf of program and client.
  • Have a complete understanding of the Best Single Source Plus (BSS+) program including program overview, client eligibility, enrollment procedure, administration of financial assistance, coordination with Landlord Outreach Specialists, etc.
  • Locate housing units that are in alignment with client preferences, and negotiate with landlords to help mitigate barriers and obtain housing.
  • Comply with HIPAA confidentiality and privacy guidelines.
  • Work with ECHO and referral sources, engage with community stakeholders, grassroots and faith based organizations to collaborate.
  • Enter data into HMIS that complies with data integrity and data quality standards. Complete detailed, accurate, timely data entry into the Homeless Management Information System (HMIS) AND agency database. Adhere to the HMIS Policies and Procedures Manual and license requirements.
  • Meet department deadlines.
  • Perform special projects as assigned.
Education, Experience, and Competency Requirements:
  • Associate’s Degree
  • Two years of case management experience working with special needs populations: adults with disabilities, homeless adults and/or the elderly population
  • Must have reliable transportation, valid Texas Driver’s License, and active auto insurance
  • Clear criminal background and motor vehicle driving record

Rapid Rehousing Team Lead

Posted: May 2021

Job Summary:

The Rapid Rehousing (RRH) Team Leader facilitates core components of RRH services including strengths- based housing stability assessment and plan, housing barrier mitigation, housing identification, landlord outreach, administering direct financial assistance, and comprehensive case management. The Team Leader supervises the RRH Case Managers and helps inform service design and daily operations.

Duties and Responsibilities:
  • Case Management:
    • Maintain a rolling caseload of 10-15 RRH clients
    • Provide integrated RRH and MMS such as Representative Payee, VA Fiduciary, or Bill Payer to the target population (55 and older experiencing homelessness), ensuring basic needs are met and housing stability is achieved and maintained.
    • Produce and maintain organized client files, electronic and paper, in compliance with contract and funder requirements, to include client eligibility documentation, Housing Stability Plan, Care Plan, Benefits and Needs Assessment, case notes, records of financial transactions, income statements, and other required program documents.
    • Develop a deep level of understanding of the Social Security Administration, local social services organizations and federal, state and government agencies and resources
    • Make referrals based on needs assessment; external and/or internal MMS referral and enrollment
    • Demonstrate a complete understanding of direct client assistance opportunities, such as the Emergency Shelter Grant and Best Single Source+ program including program overview, client eligibility, enrollment procedure, administration of financial assistance, coordination with Landlord Outreach Specialists, etc.
    • Enter complete, detailed, accurate, and timely data into the Homeless Management Information System (HMIS) and the Money Management database.
    • Locate housing units that are the closest match to client preferences, negotiate with landlords to obtain housing, and mitigate barriers.
    • Perform special projects as assigned.
  • Supervision:
    • Provide monthly supervision to assigned case managers. Utilize Supervision Outline and other tools necessary to provide feedback to case managers. Focus will be placed on the establishment and implementation of housing stability plans, case management, service delivery, and data entry.
    • Prepare and conduct assigned staff performance evaluations, implement improvement plans, and recommend compensation changes.
    • Ensure compliance of all program and contract documents
    • Approve time off requests and bi-weekly timesheets of assigned staff.
    • Provide training and orientation of new MM staff.
    • Participate in interview and selection process of new employees and/or interns.
    • Co-lead RRH meetings; provide case managers with support and guidance in a group setting to enhance service provision. Facilitate group discussions surrounding program outcomes, clients, resources, training, and department needs.
    • Attend meetings with other service providers through BSS+ and ECHO collaboration.
    • Oversee BSS+ data entry and data quality reports.
    • Coordinate with ECHO to receive and assign referrals.
    • Suggest and implement RRH service enhancements to support growth and development as needed.
    • Provide valuable data and insight during weekly MMP Leadership meetings
    • Address requests from FEC Accounting department involving internal Financial Assistance processes and credit card reconciliation
Education, Experience, and Competency Requirements:
  • Bachelor’s Degree in Human Services
  • Social services nonprofit environment and homeless provider experience preferred
  • 3+ years of experience in direct client services, case management, and using community service resources for adults who are elderly, disabled, homeless, or victims of abuse, neglect, or exploitation
  • 1 year of experience as a supervisor or team leader
  • Clear multi-state criminal background and motor vehicle driving record