Resource Information

Fraud and scams against senior and adults with disabilities is taken very seriously. Please use these resources to report suspicion of these crimes.

A project of the National Consumers League’s Fraud Center
Learn to avoid fraud.

Internet Crime Complaint Center (IC3)
The Internet Crime Complaint Center is a partnership between the Federal Bureau of Investigation, the National White Collar Crime Center and the Bureau of Justice Assistance. IC3 accepts online Internet crime complaints from either the person who believes they were defrauded or from a third party to the complainant.

Additional Fraud Reporting or Assistance:
Adult Protective Services : 512.834.3301
Report Abuse: 1.800.252.5400
14000 Summit Dr, Austin, TX 78728

Attorney General (Consumer Protection): 800.621.0508

Better Business Bureau: 512.445.9211

Crime Victim Assistance: 800.394.2255

Investment Scams State Securities Board: 512.305.8300

Report Medicare Fraud: 888.341.6187

Travis County District Attorney: 512.854.9400

Mail Fraud

U.S. Postal Inspector: 800.654.8896

Texas Department of Insurance: 800.252.3439

Identity Theft

VICARS Program : 888.343.4414

Identity Theft Victim’s Kit

Annual Free Credit Report : 877.322.8228
An amendment to the federal Fair Credit Reporting Act requires that each of the nationwide consumer reporting companies – Experian, Equifax and Trans Union – provide you with a free copy of your credit report, at your request, once every 12 months. There is only one online source authorized to provide you with your free credit reports.  

Opt Out!
You can limit the number of pre-approved credit offers issued in your name by removing your name from the marketing lists of the three credit reporting bureaus. A representative will ask for your Social Security number and will then ensure that your information is protected from general disclosure.

It is not unusual for businesses to sell your information to marketing agencies as a source of revenue. While they are prohibited by law from disclosing your Social Security number and other identifying financial information to others, these businesses may sell your name, address, phone number and other personal information on a regular basis.

If you prefer to stop receiving such offers, you can contact your creditors in writing and ask that you be removed from their solicitation lists and to withhold your information from their affiliates. You can also contact the Direct Marketing Association’s Mail Preference Service and request that they remove your name and home address from national mailing lists.

You can add your name, address and telephone number to state and federal “no-call” lists, which will identify you as someone who does not wish to receive telemarketing calls. Being on these lists will stop many unwanted sales calls.

OptOutPrescreen.com is the official Consumer Credit Reporting Industry website to accept and process requests from consumers to Opt-In or Opt-Out of firm offers of credit or insurance.

Reference: Texas Attorney General’s Office

National No Call Registration: 888.382.1222