Housing Crisis: Get Help, Stay Informed


The impact of COVID-19 runs much deeper than battling the virus itself. We’re also facing one of the most severe housing crises in United States history. While Austin-Travis County has extended local eviction protections until April 1, we want to supply additional resources available to those who need support.

If you are part of the vast number of individuals and families experiencing or facing homelessness or know someone who is, here are several steps you can take today: 

  • The Texas Rent Relief Program from the Texas Department of Housing and Community Affairs (TDHCA) will begin accepting applications from tenants and landlords at 8 a.m. CST on February 15, 2021TDHCA will help those who meet eligibility requirements with unpaid rent and utility bills dating back to March 13, 2020.

    Visit texasrentrelief.com or call 1-833-9TX-RENT (1-833-989-7368) to learn more. Call centers are currently open Monday through Saturday from 8 a.m. to 6 p.m. CST. Help is available in multiple languages.
  • Find out if you qualify for support through Family Eldercare. Funding provided through the CARES Act allows us to help individuals who have been enrolled in a homeless program in the past two years. The next priority group includes those at-risk for homelessness. To complete the Family Eldercare CARES Screening Tool, you can email rent@familyeldercare.org or call 512-483-3580. 

    You will need the following to start the screening process: 
    • Identification 
    • Current rental lease 
    • Gross income for the last 30 days
  • Visit www.stoptxeviction.org to understand your rights and the eviction process and locate rental assistance to get caught up. 

Referrals to Other Programs 

The following agencies provide Rapid RehousingPermanent Supportive Housing or other permanent housing programs: