Family Eldercare Services of Austin, Texas
Family Eldercare

2210 Hancock Drive, Austin, TX 78756  •  512-450-0844
805 W. University Ave., Georgetown, TX 78626
Guardianship Services  •  5205 Airport Blvd, Ste 200, Austin, TX 78751

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Bill Payer Services

Family Eldercare's Bill Payer Services helps elders and people with disabilities continue to live independently, in their homes and in their neighborhoods. We currently serve clients in Travis and Williamson counties.

Family Eldercare celebrates aging independently by providing the assistance elderly and people with disabilities need. As a less restrictive alternative to guardianship, Family Eldercare utilizes trained volunteers to provide bill payer assistance. AARP is a collaborative partner and assists with recruiting, training and insuring volunteers. Volunteers serve in two capacities:

Bill payer volunteers are trained and supported by professional Care Managers to provide bill payer assistance to low-income elders and people with disabilities to enable them to continue living independently. The clients have the capacity to remain in control of their finances and they voluntarily receive the services. The tasks include sorting mail, writing checks for the client to sign, balancing the checkbooks and making sure bills are mailed in a timely manner.

Representative payees are approved to receive benefits issued by Social Security, Office of Personnel Management, Railroad Retirement or Veterans' Administration. Volunteers are trained to provide budget setup, checkbook balancing and management of monthly bill payments for individuals determined to be incapable of handling their own finances. Monitoring and insurance is provided.

Those eligible for Bill Payer Services must be:

  • elderly or an adult with disabilities
  • low-income (at or below 200% of Federal Poverty Index)
  • incapable of performing the tasks themselves
  • without anyone available or appropriate to assist them

For information about training as well as access to volunteer forms please contact Volunteer Services at 512.483.3582.

Click Here for the Family Eldercare Bill Payer and Rep Payee Monthly Report.

Lifetime Connections

Do you have at least 15 minutes to volunteer? Would you like to help bring older adults together over the phone through games, trivia, discussions on topics of interest and current events? Click Here to visit our In-Home Care website and find out more about senior networking over the phone through Lifetime Connections Without Walls.

Shop Randalls & Help Elders

Help us serve our clients just by shopping at Randalls! While you are at Randalls, pick up a Good Neighbor application at the cash office and request to have your Remarkable Card linked to Family Eldercare (5493). Randalls will then donate a percentage of your purchases throughout the year to Family Eldercare so that we can help elders and adults with disabilities maintain their independence and dignity. If you have any questions, please contact Krystal at 512-483-3557.

Donate Goods and Services

 

  • Digital cameras with ample memory card storage
  • Arts and crafts supplies
  • Gift cards for food and other retail purchases for our low-income clients
  • Toiletries for homeless and low-income elderly and persons with disabilities
  • Volunteers to pick-up and deliver donations. Email or call 512-483-3582 to volunteer. 

To donate please contact kwilson@familyeldercare.org.

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