Family Eldercare Services of Austin, Texas
Family Eldercare

2210 Hancock Drive, Austin, TX 78756  •  512-450-0844

Serving older adults, people with disabilities, and those who care for them

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Mission

Family Eldercare provides essential services for elders, adults with disabilities and those who care for them.

Vision

Elders and adults with disabilities live in a supportive environment with dignity and as much independence as possible.

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Bill Payer Services

Family Eldercare's Bill Payer Services helps elders and people with disabilities continue to live independently, in their homes and in their neighborhoods. We currently serve clients in Travis and Williamson counties.

Family Eldercare celebrates aging independently by providing the assistance elderly and people with disabilities need. As a less restrictive alternative to guardianship, Family Eldercare utilizes trained volunteers to provide bill payer assistance. AARP is a collaborative partner and assists with recruiting, training and insuring volunteers. Volunteers serve in two capacities:

Bill payer volunteers are trained and supported by professional Care Managers to provide bill payer assistance to low-income elders and people with disabilities to enable them to continue living independently. The clients have the capacity to remain in control of their finances and they voluntarily receive the services. The tasks include sorting mail, writing checks for the client to sign, balancing the checkbooks and making sure bills are mailed in a timely manner.

Representative payees are approved to receive benefits issued by Social Security, Office of Personnel Management, Railroad Retirement or Veterans' Administration. Volunteers are trained to provide budget setup, checkbook balancing and management of monthly bill payments for individuals determined to be incapable of handling their own finances. Monitoring and insurance is provided.

Those eligible for Bill Payer Services must be:

  • elderly or an adult with disabilities
  • low-income (at or below 200% of Federal Poverty Index)
  • incapable of performing the tasks themselves
  • without anyone available or appropriate to assist them

For information about training as well as access to volunteer forms please contact Volunteer Services at 512.483.3582.

Click Here for the Family Eldercare Bill Payer and Rep Payee Monthly Report.

18th Annual Summer Fan Drive!

Wish List

Donate Goods and Services

  • Non-perishable food items for our food pantry and our homeless and homebound clients
  • Gift cards for food and other retail purchases for our low-income clients
  • Toiletries for homeless and low-income elderly and persons with disabilities

To donate please contact kwilson@familyeldercare.org.

Advice You Can Use Right Now

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Go along.

It doesn't matter if your dad thinks today is Monday or not. Pick your battles and take on something only if it poses a safety concern.  read more »

The Dynamics of Elder Abuse

Victims of elder abuse fall into a group of victims that are hidden from our society at large. Broadly defined there are three basic categories of elder abuse: domestic, institutional, and self-neglect or self-abuse.

The following breaks down the factors that increase the risk of elder abuse:  read more »